Media Advisory ~ Gayle Buske

MEDIA ADVISORY

Raving Fans Customer Service
at Third Online Virtual Assistants Convention

Gayle Buske, President and CEO of Team Double-Click, will speak on delivering Raving Fans customer service.  From communication to watching the details, Ms. Buske will discuss how virtual assistants can single-handedly make or break a client’s business. Find out more at the Online International Virtual Assistants Convention, the third event of its kind to be held solely over the Internet.

Two skills Virtual Assistants use regularly as they manage their businesses and client-related assignments are the capacity to communicate effectively and ability to implement technologies that enhance productivity and increase profitability. To keep pace with the newest innovations, Virtual Assistants will gather together for strategic training, networking and mentoring during the third annual Online International Virtual Assistants Convention (OIVAC), scheduled on Thursday, May 15, 2008 through Saturday, May 17, 2008 (US).

Entitled “Pathways to Successful VA Practices: Using Communication & Technology to Enhance Business,” the Internet-based convention is designed to showcase various communication and technology resources virtual assistants can implement to increase business via informative seminars, workshops, presentations, networking and exhibits. Seminar topics include such diverse subjects as “How to automate your business (or your client’s)”; “Raving Fan Customer Service: The Foundation of a Great VA”; “Create a Web site to Showcase Your Talent, Land BIG New Clients and Build a Powerful Community”; and “Enjoy Promoting Your Business with Web 2.0”. The convention coincides with the third annual International Virtual Assistants Day, Friday, May 16, 2008.

Gayle Buske is the co-founder, President and CEO of Team Double-Click®, providing top-notch virtual assistants to small and home-based businesses. Buske and co-founder, husband and business partner, Jim, believe so deeply in the virtual-working concept that they have built the company to be 100% virtual. Not only does the company provide virtual assistant services to clients, it utilizes virtual assistants itself.

OIVAC is an international convention of Virtual Assistants providing learning, training, networking and information-sharing experience conducive to the hectic schedules of work-at-home and virtual entrepreneurs. For more information contact info@oivac.com or visit the website at www.oivac.com.

Saturday, May 17, 2008 1:30 p.m., EDT, New York Raving Fans Customer Service - The Foundation of a Good Virtual Assistant Service
 

Join Gayle Buske for an hour long best practices session geared toward helping both emerging and veteran VAs learn the importance of delivering Raving Fans service to their clients and their clients’ clients.  What is Raving Fans service?  Why is it important?  How can you make Raving Fans service happen?  What happens when you don’t deliver Raving Fans service?  What happens when you do? Obtain answers to these questions and more from Ms. Buske’s presentation.